Essence Hoi An Hotel & Spa

 

The hotel opened in August 2013 under the name of Essence Hoi An Hotel & Spa.

Located on Hung Vuong Street, on the edge of Hoi An’s old town and not far from the Japanese Covered Bridge, this brand new 4+ star resort-hotel with 5 star service nestles on the edge of quiet lush green paddy fields away from the crowds of the old town.

Set in a tropical garden, the style embodies authentic Hoi An charm mixed with modern influences. Our guest rooms have either balconies or large windows bringing you close to nature in a luxurious and comfortable setting. A couple can enjoy their stay in a Deluxe room or Suite while a Family room with balcony or a Luxurious Pool View Suite with connecting rooms are large enough for a family of 4/5. . We provide private transfers from Danang airport or rail station, daily buffet breakfast, afternoon tea and sunset cocktails as well as many other complimentary services and amenities.

From the hotel, you can take a leisurely stroll into the Old Town or nearby Thanh Ha Pottery village. In addition, we run a shuttle bus service to places further afield such as to An Bang Beach. Alternatively relax and enjoy the hotel environs - the garden pool, have a drink in one of the hotel bars overlooking the rice fields, work out in the gym. Or for those seeking serenity and rejuvenation enjoy our extensive spa menu at La Siesta Spa hidden within the lush garden.

The hotel is managed by our renowned Hanoi Elegance & Essence team of professionals who lead the way in Hanoi. And we now bring the very best service to Hoi An Town.

The hotel is nominated for Service Excellence by World Luxury Awards 2014.

Enjoy your stay with us in Hoi An!

SERVICES & FACILITIES

THE LANTERN CAFE

Is the ideal meeting place with free use of wireless and MacPro PCs where you can sit down with a drink and catch up with friends and business acquaintances. Books & daily newspaper are available on the shelves. The Lantern Cafe serves snacks, cocktails and a selection of the finest beverages.
(Opening hours 07:00 to 23:00).

GOURMET CORNER HOI AN RESTAURANT

A stylish restaurant featuring Vietnamese and Western cuisine complemented by a sunken bar & outdoor pool terrace outside. The restaurant headed by a professional  chef offers all-day dining favorites using the fresh ingredients that are cooked to your order . An extensive full spread breakfast buffet from 6:30 am until 10:00 am.  Is the most unique benefit for a sound sleep night. It offers indoor and outdoor seating with breath-taking views of the peaceful rice field & garden.

Daily operation: from 6:30 a.m. – 23:00 p.m.

FELIZ BAR

A delightful Point on the ground floor offers an effortless setting for relaxing and taking in the open view beside our pool, whether during the day or from sunset to dusk. For our guests’ refreshment, we offer a wide variety of exotic cocktails and coolers. A selection of mouth-watering snacks are also available for your pleasure as you’re sitting in the pool or basking in the sun.

Daily Operation: from 6:30 a.m. till late at night

LA SIESTA HOI AN SPA TREATMENT

Hidden under the shade of trees and orchards, this state-of-the-art relaxation offers you a wide ranging spa menu. Relax in the outdoor pool, sweat it out in the sauna, and treat yourself to a Traditional Vietnamese massage as you benefit from a deep and stimulating full body massage.
Daily operation: from 8:00 a.m. till 22:00 p.m.

THE GYMNASIUM

Our state-of-the-art Gym with branded equipment is in a separate building surrounded by the lush garden. It is for the exclusive use of our hotel guests.

SWIMMING POOL

Our tastefully designed outdoor swimming pool with jacuzzi adds value to your stay. Take an early morning dip or an end of the day swim can really make a difference to your day.

Open throughout the day.

AUTHENTIC VIETNAMESE COOKING CLASS

Get hands-on experience of Vietnamese cuisine through our Gourmet Corner restaurant cooking classes which includes a tour to a local street market followed by the cooking class. The focus is on active participation and fun. Select from a wide range of menus and, under the instructions of one of our professional chefs, learn some skills that you can take home with you.

HOTEL MAP

Giving convenient travel tips our hotel provides useful information to find your way around Hoi An old town. A selection of famous attractions listed and the map will make it easy for you to discover the charm of the Ancient Hoi An Town.
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CONCIERGE SERVICE

Our knowledgeable and amiable concierge team is delighted to help you in any way possible during your stay. Services included: airline schedules and airport transfers, babysitting services, Limousine service, Medical and pharmacy assistance, Facsimile, Shopping information, Mail, Message, Shipping, etc.

1. HOW DO I BOOK AND PAY FOR A TOUR?
Amity Smile Travel can be booked online by click on the ‘book this tour’ button on the tour that you want to book. Besides, you can let us know by contacting us via email or the phone and from there you will be in direct correspondence with one of our travel consultant who will help you step by step. 
Our email: info@amitysmiletravel.com
Our phone number: +84-4 3212.3589
Our hotline: +84 (0)982 45 2222
Payment for a tour is done via bank transfer or by credit card at Paypal or payment by Western Union.

2. CAN I POSTPONE OR CANCEL  MY TRIP? 
All purchases are final and you will need to agree with our term & conditions before confirming your order. In some cases, your booking will be cancelled or postponed for a future day.  However, if you need to cancel within 14 days we may state in our conditions that we will charge cancellation fees. 

3. IF I PURCHASE A PACKAGES, CAN I TRAVEL IN REVERSE DIRECTION?
Yes, our packages are made up on individual travel vouchers, which can be use in any order.  You may want to travel our intineraries in reverse or you may want to complete your package over a number of short trip. 
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4. DO YOU OFFER LONGER OR MORE CUSTOMIZE TOUR? 
Yes, you can ask for longer or customize with any tours. If you have any request or questions please do not hesitate to contact us via email address: info@amitysmiletravel.com, our travel experts will help you decides which is best itinerary for you.

5. I HAVE SPECIAL DIETARY REQUIREMENTS – WILL THEY BE CATERED FOR?
We will try our best to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we will pass the information onto your leader. It is also a great idea to bring a card with your dietary requirements written in local language for those time you are eating away from the group.

6. WHAT IS THE CURRENCY IN MY DESTINATION?
It is a good idea to travel with a credit card and ATM card. In Vietnam, the US Dollars and Euros are more widely accepted than other currencies (off course, out of VN Dong). However, in some cases, at some hotels they can accept your local currency but not very much. 

7.  WHAT STANDARD OF ACCOMMODATION SHOULD I EXPECT? 
The standard of accommodation depends on trip style you have choosen. Find out more

8. WHAT DO I DO IF I NEED HELP WITH MY BOOKING?
If you need any help with your booking please let us know by contacting us as soon as possible at anytime  via:
Email address: info@amitysmiletravel.com
Our phone number: +84-4 3212.3589
Or, hotline: +84 982 45 2222. 
We will make our hardest  to help you with the most comfortable and enjoyable trip.
 
9. WHAT IS AN EXTRA COST?
An extra cost is something you will pay direct to the tour or hotel upon arrival. Or, something is mentioned in NOT INCLUDED.  Most of Amity Smile trips are “All Clusive” meaning no extra fees will need to be paid. 

10. HOW DO I KNOW  MY RESERVATION IS CONFIRMED?
After you make an online booking, we will follow up with you to confirm availability and confirm the booking.  Your reservation is not confirmed until receive this follow up email or fax. 

11. CAN I MAKE CHANGES TO THE ITINERARY  OF MY GROUP TRIP, EITHER BEFORE OR DURING THE TRIP?
Please make sure that you are happy with your group trip itinerary before booking because we are unable to change them for individual travelers. However, if you and a group of friends, colleagues,…would like your own personally designed itinerary, get in touch with our travel consultants, they can tailor an itinerary just for you.

12.IN CASE OF EMERGENCY ON TOUR, WHO WILL I CONTACT?
When on tour, your tour guide is the first person of contact. We have our own hotline,  so emergency assistance is available 24hours per day. Please see the office contact details listed on your itinerary or on your voucher. 

13. I AM NOT READY TO BOOK RIGHT NOW,  WHAT SHOULD I DO?
For flights, you can make a booking and then we can hold the booking for a limited period of time until you are ready to purchase and issue the ticket. When you make a booking, we will inform you of the amount of time until the ticket must be issued since this time frame varies by airline.
For hotels, in order to make a booking and hold a room, you must confirm and pay immediately. Unfortunately, we cannot hold a hotel booking for you without payment.
For tours, as tours are related to hotels booking. We will need you 30% for Deposit. This amount is to cover our costs if you cancel the tour. Almost is for cancellation charges of hotels/resorts.
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Thank you so much for your support to Amity Smile Travel !

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